Reliability & Maintenance

The multi-million-dollar problem sitting on manufacturing shelves

Maintenance, Repair and Operations (MRO) spare parts inventory is one of manufacturing's biggest hidden costs and one of its biggest hidden risks — at the same time. A short overview of why the problem persists, what it actually costs, and what streamlining looks like for multi-site operators.

Rows of industrial spare parts inventory in a warehouse
The problem is not that plants hold too much inventory. It is that they hold too much of the wrong inventory, and not enough of the right one.

Every manufacturing operator with a decade of floor experience has seen the same paradox at least once: a warehouse full of parts, and a line down for want of the one part that is not there. It is not a rare failure mode. It is a structural one — and it is what fragmented MRO management looks like at scale.

The costs are large enough to matter to a CFO, and the risks are large enough to matter to a plant manager. The problem sits in the middle of that, which is part of why it persists.

The headline numbers

40 – 50%
Of a typical manufacturing plant's total maintenance spend flows through MRO spare parts
22%
Of MRO inventory in a 2025 survey of 300 manufacturers had gone unused for more than 5 years
23%
Of all unplanned downtime events are caused by unavailable spare parts
$50K – $150K
Per hour in lost production when a missing $200 bearing brings a line down

Those four numbers are the entire argument. Too much inventory and too many stockouts. Both, at the same time, in most facilities.

The performance gap in plain dollars

Industry benchmarks measure MRO inventory as a percentage of Replacement Asset Value — essentially, "how much do you keep on shelves relative to how much your equipment cost to buy?" The numbers are less abstract when translated to dollars.

For every $100 million of plant equipment, this much sits in spare-parts inventory
The gap between average and best-in-class is pure working-capital drag.
Average performerIndustry average
$5.2M on the shelves
5.2%
Best-in-classTop performers
$3.5M on the shelves
3.5%
Top-quartile targetSMRP benchmark
<$1.5M
<1.5%
What this means: An average manufacturer carrying 5.2% of asset value in spare parts is holding roughly $1.7 million more per $100M of plant equipment than a best-in-class operator — with no additional reliability. That extra inventory also costs another 20–30% of its value every year to hold (interest, storage, insurance, obsolescence).

The gap becomes strategic, not tactical, when it multiplies across a multi-plant business unit. Which is where the next tool comes in — enter your own numbers.

Try it on your own plant
Enter the replacement value of your plant's equipment (roughly what it would cost to buy the plant new today).
$ million
If you're an average performer (5.2% of RAV)
Your MRO inventory would be:
$26.0M
If you're best-in-class (3.5% of RAV)
Your MRO inventory would be:
$17.5M
If you hit the top-quartile SMRP target (<1.5% of RAV)
Your MRO inventory would be:
<$7.5M
Your working-capital gap between average and best-in-class: $8.5M

Where the pain shows up — three different desks

Production23 per cent of all unplanned downtime is spare-parts-driven. In heavy industry that translates to $10K–$100K+ per hour; on a high-throughput automotive line it can reach $2.3 million per hour. This is where the problem is most visible.
OperationsEmergency maintenance costs 3–5× planned maintenance for the same job. Emergency procurement premiums run 2–4× planned purchase cost. Neither figure appears on any dashboard until year-end.
FinanceWorking capital tied up in inventory, obsolescence write-offs (15–25 per cent of MRO stock is typically obsolete in most enterprises), and annual carrying cost of 20–30 per cent of inventory value. This is where the problem shows up as a balance-sheet issue rather than a plant issue.

The multi-site version of the problem

Single-plant MRO is a hard problem. Multi-site MRO is a categorically different one.

Each plant builds its inventory around its own risk profile, its own asset history, and its own procurement relationships. Over years, those inventories drift apart. A pump seal that sits in a bin at Plant A for four years may be exactly the part Plant B expedited via emergency freight last Tuesday. Neither plant sees the other's inventory. Neither is doing anything wrong at their own facility. But at the business-unit level, the same seal is being both carried and stocked-out at the same moment.

The published research on this is remarkably consistent. One cross-plant study evaluated 50,000 spare-part SKUs across a multi-site industrial network and found that 15,000 of them — 30 per cent — were suitable for central warehousing based on a combined ABC, XYZ, and criticality (VED) classification. Not all of them. Not none. About a third. That number is the actionable middle, and it does not appear until someone builds cross-plant visibility.

Too much inventory and too many stockouts, at the same time. That is not a paradox. It is what fragmentation looks like.

What "streamlined" actually looks like

There is no single answer. The right MRO model for a multi-site manufacturer is almost always a portfolio of the following, weighted differently for different part categories.

Central warehouse + regional hubsBest for medium- to high-value, low-frequency, non-time-critical parts. Published cases show inventory-cost reductions of up to 32 per cent when built with proper criticality analysis. Trade-off: longer lead times to distant sites.
Cross-plant CMMS / ERP visibilityThe lowest-cost intervention with the highest ratio of insight per dollar. Not every plant needs to ship parts to every other plant; every plant needs to know what the others have.
Criticality-based stocking (ABC / XYZ / VED)Not every part deserves the same policy. Criticality classification is the foundation everything else sits on — and it is the single most under-invested-in step at most facilities.
Vendor-managed inventory (VMI)For high-turnover consumables where the vendor is closer to the demand signal than the plant is. Shifts working capital off the balance sheet and reduces obsolescence risk.
Additive manufacturing for low-volume partsEmerging option for obsolete, discontinued, or long-lead-time components. Especially relevant where the OEM no longer supports the equipment. Not mainstream yet — worth watching.
Predictive maintenance reducing spares demandThe upstream fix. When failure prediction improves, safety-stock levels can come down without increasing stockout risk. This is where AI-driven maintenance and MRO strategy converge.

Is your MRO inventory managed, or just accumulated?

A brief self-assessment. Nothing tracked, nothing saved.

Eight honest signals
Check what is true today, not what appears on the roadmap.
Every critical asset has a defined criticality-based stocking policy — not just an OEM-recommended spare list from ten years ago.
MRO inventory is measured as a percentage of Replacement Asset Value, and that number is reported to finance.
Sister plants can see each other's inventory in real time, not by phone call.
Obsolete stock is identified and written down on a defined cadence, not accumulated indefinitely.
The CMMS record for what is on the shelf actually matches what is on the shelf — cycle-count accuracy above 95 per cent.
Emergency freight and expedited procurement are tracked and reported as separate line items — not hidden inside normal spend.
The team responsible for MRO strategy is different from the team executing procurement — governance is separated from doing.
A stockout event triggers a root-cause review, not just a rush order.

What to watch next

2026 – 2027
Cross-plant visibility becomes the entry-level requirement
Modern CMMS and ERP platforms are collapsing the technical barriers to multi-site inventory transparency. The remaining barriers are organisational — who owns the number, who acts on it, who benefits.
2027 – 2028
AI-assisted criticality classification and demand forecasting
The manual ABC/XYZ/VED work that most facilities never quite finish is the exact category machine learning is well-suited to accelerate. Expect this to move from pilot to standard practice inside 24 months.
By 2030
MRO as a governance discipline, not a procurement function
The best-performing multi-site operators are already treating MRO as a business-unit-level strategic capability rather than a plant-level operational one. The rest will follow, or pay the premium indefinitely.

The technology to solve this is not the bottleneck. It has not been for a decade. The bottleneck has always been organisational: who owns cross-plant MRO strategy, who has the authority to redistribute stock, and whose budget bears the transition cost. In multi-business-unit manufacturers, those questions rarely have clean answers — which is why so much inventory sits idle on so many shelves, and why so many lines still go down for want of a $200 part.

Sorting the MRO strategy from the MRO transactions in your own operation? Happy to compare notes.

Get in touch →

Where these numbers come from

Bharat Kumar · Manufacturing Transformation & Operational Excellence